海淘返利Topcashback最近的异常

xjy2006

以前一直还不错，不过最近确实感觉有些问题，算着12月该返利的几单都还在pending，，，

m16a10

前几天是有丢单，但好在貌似申诉都成功了

horkie

今天收的的回复，应该是为了账号安全，所以暂时封锁了

9 Z9 U* Z% |% P9 v7 Z: p. WHello there,
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  N( E2 s5 R  X+ H; W" D! g$ r2 KWe’ve recently found that some email addresses and possibly passwords have been obtained or published from sources outside of and unrelated to Topcashback. This could cause a risk to your TopCashback account if you use the same or similar password details.


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Having investigated, we've found out that our systems have not been compromised, but we do believe that there could be a risk that someone other than yourself could access your TopCashback account. With this in mind, as we take member security very seriously, we have temporarily de-activated your account.
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" }: \$ c1 z. E7 B! ?3 |  r$ aWe’ll always make sure that you get your cashback, but so that we can be totally sure that your account can’t be accessed by anyone else, we’d like to run through a few security questions with you in order to get your account back up and running securely.


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8 r/ }, K: b6 dFirstly, would you be able to change the password on your email account? It’s really important to use different passwords for all of your online accounts.
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) [# c! V. L8 B# b0 E" U/ MOnce you have done this, please get back and confirm a few of the merchants which you have visited when using TopCashback.


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We’ll then help you to reset your password and you’ll have the peace of mind that no one else can access your account!
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- H# _1 B, f! C. BKind Regards,
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3 {: e4 E* e8 W, G6 OCharlie

michaelr

回复 13楼horkie的帖子

% m8 K0 T* r* {' f  R, M4 R% ^看来是加强安全防护了

sjxrbcdz

教授，TOP家一直显示密码错误，登录不上，他们有中国客服嘛？

michaelr

回复 15楼sjxrbcdz的帖子
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现在可以了。
它家中文站返利没美国站高，所以一直不用。