标题: 近期Vitacost上用DHL可能出现丢单的解释 [打印本页] 作者: michaelr 时间: 2013-6-15 09:43 标题: 近期Vitacost上用DHL可能出现丢单的解释 收到Vitacost的一封email：# U( Z9 l+ Z" ~* \ n: c! A) m
[size=14.399999618530273px]Dear Michael, 5 |7 @2 l5 ^" X% B( D2 { % i3 i+ _5 K! l' D5 F[size=14.399999618530273px]We have some important news about your recent order. 5 A q9 V/ U$ l& O* H' H9 Q7 e* D* B' A; V
[size=14.399999618530273px]Our shipping provider, DHL, has brought to our attention that due to a technical glitch, the tracking numbers assigned to many of its recent shipments have been incorrect, causing incorrect tracking information. We’ve received notification that recent shipments were delivered as expected. However, it is possible that your recent Vitacost.com order was affected. 0 v% d2 o" K; b! e" o + V3 k. X0 Q( N[size=14.399999618530273px]If by chance your package does not reach you within 60 days, please contact us at [size=14.399999618530273px]customersupport@vitacost.com[size=14.399999618530273px] so we can review your options. 7 |+ P5 `! g# o/ ~# J, T$ x1 O/ @) f# H
[size=14.399999618530273px]We know you are looking forward to receiving all the healthy items that you ordered, and we apologize for any inconvenience this situation may have caused. 3 G% O# ?, a! V2 a2 C - A- |6 l' b6 T/ ?, Q3 ]/ ^6 @9 G* G[size=14.399999618530273px]Friendly regards, + h2 ?9 p/ y+ o, `* Y) T
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[size=14.399999618530273px]Vitacost.com Customer Service $ [# `4 Y' u0 f) {5 z4 C2 b# l # s6 u i( [7 P7 |) p E1 k$ s7 u) H6 }' J5 C
[size=14.399999618530273px]－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－－ + R! F! V1 G3 d( p[size=14.399999618530273px]说是最近DHL通知他家因为技术故障，最近DHL提供的追踪单号是不正确的，造成不对的信息。但我们观察到最近运单还是如期递送完成。但有可能你最近的订单会有影响。 u3 C$ v- r: y' S/ Y$ @
[size=14.399999618530273px]如果60后没收到货，请联系客服。" t7 s( }7 w8 T" Y 作者: nnlzb0829 时间: 2013-6-15 22:06
俺也收到了。 5 y& j$ q6 P, J% J8 y* ]有两单在路上~~但愿只是预警。