今天在55海淘?的优惠专栏里看到博朗的耳温枪降价了，现在只要39.75刀，可是我前几天刚刚买了40.26刀，还在转运公司呢，没到手就降价了，这让我有点小不爽，虽然只降了0.51刀~~ + a+ u% p" X b 1 ^, B) Y0 W9 O7 _; p z本着勤俭节约的原则，我决定找亚马逊把我的0.51刀要回来，看了看论坛里其他人分享的经验攻略，我就用我蹩脚的英文和亚马逊美国的客服来了一把 LIVE CHAT，对话内容如下： . O# z6 _9 b, g/ }, v8 G. j& v( H' g6 [, w6 U+ I2 B
+ f0 Z" t& w& X* x) zInitial Question: price differences 02:46 AM(GMT) Maria Jose(CSA): Hello! My name's Maria-Jose. I'll be more than happy to assist you today. Before I look into your account, I would need to verify that you're the account holder. Can you please provide me the name on your account, your e-mail address, and your billing address? + f& E1 V4 k5 ^" F02:46 AM(GMT) Vivian: XXXX XXXX（账户名）" J8 C$ x, g1 A
02:47 AM(GMT) Vivian: XXXX XXXX（email 邮箱地址） ' t, g P3 Y6 {
02:47 AM(GMT) Maria Jose(CSA): Thanks! And what's your billing address? . h( q% F8 q" e. b+ Y9 A' ~4 K+ v( n02:47 AM(GMT) Vivian: XXXX XXXX（注册时留的信用卡账单地址） ' e" n2 f' K1 R02:49 AM(GMT) Maria Jose(CSA): Thanks! And how can I help you today! r1 `& M! _& F9 K- T' s* ~
? ' P" ?' K& M- d1 _+ Z02:49 AM(GMT) Vivian: Hi.Today,I was surprised to find that the price of some items what i have ordered is reduced.3 _' Q' ?2 s' s0 F9 w4 r
02:50 AM(GMT) Vivian: My order number is #XXXX XXXX（订单号） " ]: r! X! C/ u02:51 AM(GMT) Maria Jose(CSA): Let me check it for you please( p% M! ^+ E% e- I
02:51 AM(GMT) Vivian: the price of "Braun Thermoscan Ear Thermometer with ExacTemp Technology, IRT4520USSM" is $40.26 when i order ( |6 Z9 t) F7 D8 n3 O: N8 ]02:52 AM(GMT) Vivian: But now is $39.75 ! x( q3 b1 ~- S. ]02:53 AM(GMT) Maria Jose(CSA): Yes, I see it on the website. Let me check the options about this 6 z6 H- k' `2 j$ p5 X: Q: f
02:53 AM(GMT) Vivian: This is my first time to visit Amazon ,I feel a little disappointed: ?* C- O: Z+ P
02:54 AM(GMT) Vivian: So,I hope that ,can you return the price difference to me? 8 e+ b3 f" @7 g1 C02:56 AM(GMT) Maria Jose(CSA): I can definitely issue the refund for the price difference ; H% K" r# |( Q- W02:57 AM(GMT) Maria Jose(CSA): One moment please ( L) C" P3 W# k0 ?, d" g02:59 AM(GMT) Vivian: ok 7 ~6 D$ @5 _* u v03:00 AM(GMT) Maria Jose(CSA): Almost done/ B2 C- a( M, N c X. `
03:01 AM(GMT) Maria Jose(CSA): You'll get a confirmation email for this refund& w1 c: Z8 c) B# [+ r
03:02 AM(GMT) Vivian: Thank you very much & Q3 E) c" [ y& S03:02 AM(GMT) Maria Jose(CSA): Please let me know if there's anything else I can do for you today? p# O, s* `( a1 r
03:03 AM(GMT) Vivian: I have received the email.2 a' Q& V# U: ~" {+ Z
nothing,thank you.4 f% B$ h2 ~) J0 i
03:04 AM(GMT) Maria Jose(CSA): You're welcome, we are here for you. Thank you for contacting Amazon. Hope you have a wonderful day and rest of your week. Please click on the "end chat" button to close this window.* {* e3 H5 F n9 `6 D
03:04 AM(GMT) Vivian: have a happy day , bye 5 y4 [2 T5 z. }8 o& i