教授有一事相求，可否帮忙？

musiczqz

我于5月17日在高迪瓦美国官网下了一单，70美金，今天收到客服发来的邮件要电话确认，有点不知所措了，恳请教授帮忙，可以给劳务费，这是应该的，需要我做什么呢，需不需要给你订单号，期盼您的答复？

michaelr

美国买Godiva巧克力订单被暂挂

/ J# r8 p7 n: e( W5 l" ~, v麻烦的是要报信用卡信息，这个是个人隐私，不宜外传。
! U# j9 n1 s8 i3 ~) ~: I1 J

musiczqz

好像说也可以通过邮件解释，这个如何写呢？
Thank you for your recent Godiva order. Please call us at your earliest convenience at 1.800.946.3482 and select prompt #3, so that we can process your order. (International callers outside the U.S., please call us at 860.510.7300 and take prompt #3 for a customer care representative.) It will only take a few minutes. Please reference your order number which is located in the subject line of this email. Thank you again for choosing Godiva.
. `0 j, ]6 a- b5 S" B4 O3 u We look forward to speaking with you soon.
9 f6 K2 [- C+ L# e; I. OTo contact us at 1-800-946-3482 and take prompt #3 for customer care, or via email.

Kind regards,
/ ^2 e6 c: Z$ y$ C/ J9 q- l$ I- SJudy
. E9 N$ x* M9 ?% F. g# x( N) pCustomer Care Department
9 ]9 W# f: `% f" W+ L, kGodiva Chocolatier, Inc.
1 O1 E: g8 x* M1-800-946-3482 Take Prompt #3
7 days a week 8:00 am to 11:00 pm ET

michaelr

musiczqz 发表于 2016-5-18 21:35
好像说也可以通过邮件解释，这个如何写呢？
, {* N1 p2 M% y4 ~5 J' uThank you for your recent Godiva order. Please call us at y ...

% s: J) n' E  [- F- I那就问吧

Hi CS,
3 W3 ^, n5 ^2 q8 v' C! s, g& Q6 h5 [9 FI placed order #44444556, but it's on hold now, please let me know how to release it, thanks.

musiczqz

michaelr 发表于 2016-5-18 22:20
那就问吧

5 ?+ n3 R' l9 V, J8 s6 {Hi CS,

谢谢，教授，电话我已经打了，谈了将近8分钟，客服说可以了，问了一下billing adress和卡后3位数，我的英语竟然可以和他对话，我的天呢，用的触宝免费国际长途，还不错。

michaelr

musiczqz 发表于 2016-5-19 20:43
# r! w- {+ e0 k6 o2 Q9 N  r2 |+ U: ?谢谢，教授，电话我已经打了，谈了将近8分钟，客服说可以了，问了一下billing adress和卡后3位数，我的英 ...

$ S6 R/ s3 G, p/ r+ T- g不错不错。
还能免费国际长途。。。