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今天在55海淘? 的优惠专栏里看到博朗的耳温枪降价了,现在只要39.75刀,可是我前几天刚刚买了40.26刀,还在转运公司呢,没到手就降价了,这让我有点小不爽,虽然只降了0.51刀~~! N$ u; C5 q; C- H- ?5 ]
# {. e3 N' Q( v0 m+ O1 X本着勤俭节约的原则,我决定找亚马逊把我的0.51刀要回来,看了看论坛里其他人分享的经验攻略,我就用我蹩脚的英文和亚马逊美国的客服来了一把 LIVE CHAT,对话内容如下:
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Initial Question: price differences 02:46 AM(GMT) Maria Jose(CSA): Hello! My name's Maria-Jose. I'll be more than happy to assist you today. Before I look into your account, I would need to verify that you're the account holder. Can you please provide me the name on your account, your e-mail address, and your billing address?
/ |4 a1 M# P; @/ A8 p* |0 ~1 Z02:46 AM(GMT) Vivian: XXXX XXXX(账户名). {& I$ \2 l) f+ c4 U7 m; K
02:47 AM(GMT) Vivian: XXXX XXXX(email 邮箱地址)
6 I9 ^) e3 ?5 q. a. ]' B2 m02:47 AM(GMT) Maria Jose(CSA): Thanks! And what's your billing address?
5 K+ H; s' i9 E, a8 Z3 v02:47 AM(GMT) Vivian: XXXX XXXX(注册时留的信用卡账单地址)
% ?% Q9 |/ i; B/ q' g% z02:49 AM(GMT) Maria Jose(CSA): Thanks! And how can I help you today9 Z, E/ _' Y' Z# W) ^
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02:49 AM(GMT) Vivian: Hi.Today,I was surprised to find that the price of some items what i have ordered is reduced.
1 w5 E9 V- B1 H) I8 p) h02:50 AM(GMT) Vivian: My order number is #XXXX XXXX(订单号) 3 D* j+ w% D7 S5 Q: C3 r1 j
02:51 AM(GMT) Maria Jose(CSA): Let me check it for you please
6 ]8 d$ E. N& i6 K02:51 AM(GMT) Vivian: the price of "Braun Thermoscan Ear Thermometer with ExacTemp Technology, IRT4520USSM" is $40.26 when i order
7 Y4 ]& ]' b- o02:52 AM(GMT) Vivian: But now is $39.75& n, \ V6 h# V7 p* r v, T: T, g
02:53 AM(GMT) Maria Jose(CSA): Yes, I see it on the website. Let me check the options about this
* }: i0 U9 o: t7 C02:53 AM(GMT) Vivian: This is my first time to visit Amazon ,I feel a little disappointed( B. A" y" N s7 L
02:54 AM(GMT) Vivian: So,I hope that ,can you return the price difference to me?
8 H. Y1 }6 E7 E0 @$ w02:56 AM(GMT) Maria Jose(CSA): I can definitely issue the refund for the price difference
" I6 Z7 U& a7 ?2 G# V02:57 AM(GMT) Maria Jose(CSA): One moment please
- u8 l( k( G9 D, h/ e- V! l0 p# v02:59 AM(GMT) Vivian: ok- H4 `9 ]# o0 \& a. _5 p
03:00 AM(GMT) Maria Jose(CSA): Almost done9 v8 k' A- y& d
03:01 AM(GMT) Maria Jose(CSA): You'll get a confirmation email for this refund0 K2 h/ b3 A$ k0 ]- T
03:02 AM(GMT) Vivian: Thank you very much
" T( z; q# `2 Y7 ]3 N03:02 AM(GMT) Maria Jose(CSA): Please let me know if there's anything else I can do for you today?
0 H: ~3 A) n* A# F V* p03:03 AM(GMT) Vivian: I have received the email.
. [3 g1 v7 O/ z ?nothing,thank you.2 D0 _! k# S& c Q+ \/ v! r7 | b
03:04 AM(GMT) Maria Jose(CSA): You're welcome, we are here for you. Thank you for contacting Amazon. Hope you have a wonderful day and rest of your week. Please click on the "end chat" button to close this window.
9 K: O; v1 g' k; {# H' a4 I03:04 AM(GMT) Vivian: have a happy day , bye
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