海淘返利Topcashback最近的异常

xjy2006

以前一直还不错，不过最近确实感觉有些问题，算着12月该返利的几单都还在pending，，，

m16a10

前几天是有丢单，但好在貌似申诉都成功了

horkie

今天收的的回复，应该是为了账号安全，所以暂时封锁了

Hello there,

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4 K+ j- Z5 f4 wWe’ve recently found that some email addresses and possibly passwords have been obtained or published from sources outside of and unrelated to Topcashback. This could cause a risk to your TopCashback account if you use the same or similar password details.



7 _5 Q: s; W+ N0 n" SHaving investigated, we've found out that our systems have not been compromised, but we do believe that there could be a risk that someone other than yourself could access your TopCashback account. With this in mind, as we take member security very seriously, we have temporarily de-activated your account.
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2 P7 U2 h1 C6 j( O; L9 cWe’ll always make sure that you get your cashback, but so that we can be totally sure that your account can’t be accessed by anyone else, we’d like to run through a few security questions with you in order to get your account back up and running securely.
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1 C0 p4 k7 ]% a  Z& _. E$ T5 l) QFirstly, would you be able to change the password on your email account? It’s really important to use different passwords for all of your online accounts.


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Once you have done this, please get back and confirm a few of the merchants which you have visited when using TopCashback.
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* z  @' U# H3 r5 H5 R# V8 cWe’ll then help you to reset your password and you’ll have the peace of mind that no one else can access your account!
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Kind Regards,

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michaelr

回复 13楼horkie的帖子
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. }- _. F- q/ b9 x* y* J看来是加强安全防护了

sjxrbcdz

教授，TOP家一直显示密码错误，登录不上，他们有中国客服嘛？

michaelr

回复 15楼sjxrbcdz的帖子
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现在可以了。
) L& K% r2 |' n* L' Y2 n它家中文站返利没美国站高，所以一直不用。