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今天收的的回复,应该是为了账号安全,所以暂时封锁了. e, V/ u- V/ u/ w/ |7 C( \3 S( _2 v
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Hello there,3 n+ V9 e# C: A* k% P8 g% o
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We’ve recently found that some email addresses and possibly passwords have been obtained or published from sources outside of and unrelated to Topcashback. This could cause a risk to your TopCashback account if you use the same or similar password details.0 r1 G8 q! s6 W2 m* J7 n
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Having investigated, we've found out that our systems have not been compromised, but we do believe that there could be a risk that someone other than yourself could access your TopCashback account. With this in mind, as we take member security very seriously, we have temporarily de-activated your account.
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We’ll always make sure that you get your cashback, but so that we can be totally sure that your account can’t be accessed by anyone else, we’d like to run through a few security questions with you in order to get your account back up and running securely.
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9 i2 A% I! v; Z# v* G/ [" ~Firstly, would you be able to change the password on your email account? It’s really important to use different passwords for all of your online accounts.
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8 x0 Y. S3 N# z% b: wOnce you have done this, please get back and confirm a few of the merchants which you have visited when using TopCashback.
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& o9 o- F8 q s. w# NWe’ll then help you to reset your password and you’ll have the peace of mind that no one else can access your account!1 Y! v. J. W# k$ E; W4 }/ k
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( Z9 C' D" i! f5 iKind Regards," U6 Z) N$ G! `. k7 d/ F$ v/ h* q
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Charlie |
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