海淘返利Topcashback最近的异常

xjy2006

以前一直还不错，不过最近确实感觉有些问题，算着12月该返利的几单都还在pending，，，

m16a10

前几天是有丢单，但好在貌似申诉都成功了

horkie

今天收的的回复，应该是为了账号安全，所以暂时封锁了

, R+ x0 r. L7 ^6 b; Z4 lHello there,
" X$ k9 R# D* f4 S
0 @0 J) x6 {" f) v
2 Z0 {( d  Z. j  A& O6 ^/ B
: `$ I9 z- U1 D: K; {We’ve recently found that some email addresses and possibly passwords have been obtained or published from sources outside of and unrelated to Topcashback. This could cause a risk to your TopCashback account if you use the same or similar password details.


* k/ w' J2 G( u7 B  N# M3 w) u
Having investigated, we've found out that our systems have not been compromised, but we do believe that there could be a risk that someone other than yourself could access your TopCashback account. With this in mind, as we take member security very seriously, we have temporarily de-activated your account.
; X: p. _$ X& q# @- T( A* Y


, ?6 ~; R- P, ?9 |We’ll always make sure that you get your cashback, but so that we can be totally sure that your account can’t be accessed by anyone else, we’d like to run through a few security questions with you in order to get your account back up and running securely.



Firstly, would you be able to change the password on your email account? It’s really important to use different passwords for all of your online accounts.

. k/ Y+ p' H0 @+ r

Once you have done this, please get back and confirm a few of the merchants which you have visited when using TopCashback.

. _$ _- X" B( h8 p
' R2 x* o, E3 f9 B9 |& f
. g% F% n2 Q' I+ x! |$ N( G& u/ YWe’ll then help you to reset your password and you’ll have the peace of mind that no one else can access your account!
  e& r% j" A) y7 w& M% [2 F


, p& S) B. v4 L& AKind Regards,

Charlie

michaelr

回复 13楼horkie的帖子

看来是加强安全防护了

sjxrbcdz

教授，TOP家一直显示密码错误，登录不上，他们有中国客服嘛？

michaelr

回复 15楼sjxrbcdz的帖子

0 v- d& J2 q# R2 _/ ~9 u* f6 s0 J( T现在可以了。
' ^9 i4 O$ W' @8 h  J+ \它家中文站返利没美国站高，所以一直不用。