海淘返利Topcashback最近的异常

xjy2006

以前一直还不错，不过最近确实感觉有些问题，算着12月该返利的几单都还在pending，，，

m16a10

前几天是有丢单，但好在貌似申诉都成功了

horkie

今天收的的回复，应该是为了账号安全，所以暂时封锁了
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0 O7 I/ X' P' y! JHello there,

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We’ve recently found that some email addresses and possibly passwords have been obtained or published from sources outside of and unrelated to Topcashback. This could cause a risk to your TopCashback account if you use the same or similar password details.
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Having investigated, we've found out that our systems have not been compromised, but we do believe that there could be a risk that someone other than yourself could access your TopCashback account. With this in mind, as we take member security very seriously, we have temporarily de-activated your account.


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We’ll always make sure that you get your cashback, but so that we can be totally sure that your account can’t be accessed by anyone else, we’d like to run through a few security questions with you in order to get your account back up and running securely.

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Firstly, would you be able to change the password on your email account? It’s really important to use different passwords for all of your online accounts.


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Once you have done this, please get back and confirm a few of the merchants which you have visited when using TopCashback.

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! z1 ^# o( v! L$ zWe’ll then help you to reset your password and you’ll have the peace of mind that no one else can access your account!



Kind Regards,
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Charlie

michaelr

回复 13楼horkie的帖子

7 D% X" t9 A3 y' ^, {看来是加强安全防护了

sjxrbcdz

教授，TOP家一直显示密码错误，登录不上，他们有中国客服嘛？

michaelr

回复 15楼sjxrbcdz的帖子
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+ A: R8 F) W: C$ l现在可以了。
3 j  C$ M4 l3 R# S/ I它家中文站返利没美国站高，所以一直不用。