# B& [/ j8 P. L% b没想到,第二天一早收到确认邮件,又跟了一封订单On hold暂挂的邮件通知。( G& }. `( e% s. c: f1 t
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“ B4 L" _0 j6 L2 [; YDear XXX XXX, 6 o' n) C2 {' v
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Thank you for your recent Godiva order. & ^. {0 @9 j$ T- e 0 B) w- J! X9 vPlease call us at your earliest convenience at 1.800.946.3482 and select 9 \9 F$ E' b- Z/ U
prompt #3, so that we can process your order. (International callers outside ) i& |+ x: U6 z F; Ethe U.S., please call us at 860.510.7300 and take prompt #3 for a customer # ^. i# d4 \3 M7 V
care representative.) It will only take a few minutes. ( G" y$ ?# ]% u: ?% Y$ k4 ?
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Please reference your order number which is located in the subject line of this email. 2 m S7 c# a8 L
3 h% J: ~7 E5 i _; |Thank you again for choosing Godiva. We look forward to speaking with you soon. 8 X8 b" h" S1 b \! y
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Jamie 0 b* ^" }+ e; ~* ^. bCustomer Care Department $ b$ n% l H2 @8 v! \% @
Godiva Chocolatier, Inc. . p! [8 \5 t. T+ p$ `) D1-800-946-3482 " ?3 C% y. d+ Q5 l7 m3 t( v/ `4 U2 I, T! t" ^
Take Prompt #3 ) i, v$ L& V' F9 k3 |& U
7 days a week * j( r$ u1 j& \- f- Y {2 x, l+ V7 |8:00 am to 11:00 pm ET 9 P; W0 V9 d/ }( u+ ?3 D” 3 \5 r" Q% ^* W! V6 d& j6 s$ f" Q大致就是说我的订单被hold了,需要我打800电话去联系客服。5 r; n5 z" o8 X$ S* y. m$ @! I
很郁闷,买巧克力至于这么严谨吗。 / w% V8 m- E4 w3 i/ H6 Y 2 w: w+ p( Q5 A没办法,只能晚上8点以上打美国800免费电话去。 ( n# V( [0 o1 c. e4 W+ Y% r7 V1 t, @8 i( \) D0 l* b
如何打国际长途,是海淘高级技能之一,我这里有介绍:http://www.howbuyit.com/showtopic-5049.aspx / ^7 E# Z* `! d) x# x # K) h6 h" z9 K+ ]7 y" A# Y) e折腾半天,电话上用耳机话筒没声音,被客服挂掉。. n( t2 \) _; w8 j
最后还是在iPad上通过Hangout打通了。 + |( ^8 |9 C# }) i; z很顺利,只要报上订单号,客服问了信用卡的名字,和卡背后的3位验证码,让我听了一段音乐,大概40多秒后,告诉我订单Approved。 $ g, l# R7 C+ e! ]4 }: J& W; X( B9 x8 {. p8 B5 z+ t# N
没想到,吃块巧克力要这么麻烦。 + r3 C& C* u! S! u8 I这算是给大家一些经验吧。 # r. v, z. Z# G8 |4 |5 s & i8 E: b' k' Q# X+ }1 B1 y0 S. X& C0 v; y2 B0 B