|
今天收的的回复,应该是为了账号安全,所以暂时封锁了
: u3 b' Z& B; L8 k }, g1 s# J$ `$ A2 o) m$ x- k& V
Hello there,5 ]6 K p+ X, i! r
9 p. I4 A- }2 i& A/ D
w3 V5 \) [9 b4 R: L* x+ o
) T5 M1 Y' Y' h7 [+ cWe’ve recently found that some email addresses and possibly passwords have been obtained or published from sources outside of and unrelated to Topcashback. This could cause a risk to your TopCashback account if you use the same or similar password details.( d" }: S ? x) }; W. d! z1 M
7 }7 Y% t+ I1 P$ l2 L4 D
) P+ \! v0 k+ ^8 d2 K
& Z! c# T, S: M9 o- k$ m
Having investigated, we've found out that our systems have not been compromised, but we do believe that there could be a risk that someone other than yourself could access your TopCashback account. With this in mind, as we take member security very seriously, we have temporarily de-activated your account.
! A, F ]. R. E8 ?
# v" m6 @8 _- r' o$ Z
9 H4 s& U' o/ J+ o# L7 E# `, @" o2 j1 G) P( ^/ z
We’ll always make sure that you get your cashback, but so that we can be totally sure that your account can’t be accessed by anyone else, we’d like to run through a few security questions with you in order to get your account back up and running securely.
1 g7 y9 l& C# N" T- v5 R3 \$ W3 Z* _- l$ k4 c0 j% C6 l/ S
! R t F$ c* h) V
, X- n- f7 ^8 s' j. vFirstly, would you be able to change the password on your email account? It’s really important to use different passwords for all of your online accounts.
Y5 O5 ]) `' p+ j, E+ l4 ]4 ?# ~6 ?9 C2 Z
( y7 `# v7 o8 _6 X7 L( U, h! Y 9 ?7 ?" x9 W+ s) @% k' X& N
. t5 Y& j3 G( }" m& D s* b. WOnce you have done this, please get back and confirm a few of the merchants which you have visited when using TopCashback.7 }3 E+ C' C1 a
3 f* T0 A8 p) ~% S1 n( T0 r( v
4 `0 j# J+ Y6 T, [6 b- @7 f
% i* K% p4 V0 g8 uWe’ll then help you to reset your password and you’ll have the peace of mind that no one else can access your account!( J( @, `- I4 X0 z- L, P
" i" Q" `9 N# `+ t3 ~+ c+ `. s " r" M2 N4 t& c& q
; x! O3 W: h) y$ \2 Q4 g7 rKind Regards,& M( [; c; K# R2 C( M: I
- _5 X" T2 e( m# ]! @
Charlie |
|