教授有一事相求，可否帮忙？

musiczqz

我于5月17日在高迪瓦美国官网下了一单，70美金，今天收到客服发来的邮件要电话确认，有点不知所措了，恳请教授帮忙，可以给劳务费，这是应该的，需要我做什么呢，需不需要给你订单号，期盼您的答复？

michaelr

美国买Godiva巧克力订单被暂挂
- t1 d; n* T! c& b* I, o5 V
6 `: \+ M  F0 |- M) R! K* a麻烦的是要报信用卡信息，这个是个人隐私，不宜外传。

musiczqz

好像说也可以通过邮件解释，这个如何写呢？
Thank you for your recent Godiva order. Please call us at your earliest convenience at 1.800.946.3482 and select prompt #3, so that we can process your order. (International callers outside the U.S., please call us at 860.510.7300 and take prompt #3 for a customer care representative.) It will only take a few minutes. Please reference your order number which is located in the subject line of this email. Thank you again for choosing Godiva.
We look forward to speaking with you soon.
To contact us at 1-800-946-3482 and take prompt #3 for customer care, or via email.

Kind regards,
Judy
Customer Care Department
Godiva Chocolatier, Inc.
' B% Z+ y% {2 ~8 y8 ^' _7 `1-800-946-3482 Take Prompt #3
7 days a week 8:00 am to 11:00 pm ET

michaelr

musiczqz 发表于 2016-5-18 21:35
0 Y7 `0 }' m( }9 B# w" s好像说也可以通过邮件解释，这个如何写呢？
Thank you for your recent Godiva order. Please call us at y ...

那就问吧

Hi CS,
; m2 x- s- l7 v& e# y" fI placed order #44444556, but it's on hold now, please let me know how to release it, thanks.

musiczqz

michaelr 发表于 2016-5-18 22:20
. s: d( E/ ^) p& i% g0 s那就问吧

2 n& H% u/ r: M, u7 GHi CS,

  d/ d$ \  E3 }5 |- l/ X- m5 K7 m- G谢谢，教授，电话我已经打了，谈了将近8分钟，客服说可以了，问了一下billing adress和卡后3位数，我的英语竟然可以和他对话，我的天呢，用的触宝免费国际长途，还不错。

michaelr

musiczqz 发表于 2016-5-19 20:43
谢谢，教授，电话我已经打了，谈了将近8分钟，客服说可以了，问了一下billing adress和卡后3位数，我的英 ...

不错不错。
还能免费国际长途。。。