教授有一事相求，可否帮忙？

musiczqz

我于5月17日在高迪瓦美国官网下了一单，70美金，今天收到客服发来的邮件要电话确认，有点不知所措了，恳请教授帮忙，可以给劳务费，这是应该的，需要我做什么呢，需不需要给你订单号，期盼您的答复？

michaelr

美国买Godiva巧克力订单被暂挂

6 `$ C1 M2 z' W# ], b7 B8 K麻烦的是要报信用卡信息，这个是个人隐私，不宜外传。
' ~, ]+ S1 z( Z$ l0 p. c

musiczqz

好像说也可以通过邮件解释，这个如何写呢？
Thank you for your recent Godiva order. Please call us at your earliest convenience at 1.800.946.3482 and select prompt #3, so that we can process your order. (International callers outside the U.S., please call us at 860.510.7300 and take prompt #3 for a customer care representative.) It will only take a few minutes. Please reference your order number which is located in the subject line of this email. Thank you again for choosing Godiva.
* d5 `% l) M8 {) Z$ A! c We look forward to speaking with you soon.
To contact us at 1-800-946-3482 and take prompt #3 for customer care, or via email.
2 A4 ?) G, O+ F
Kind regards,
Judy
Customer Care Department
Godiva Chocolatier, Inc.
1-800-946-3482 Take Prompt #3
7 days a week 8:00 am to 11:00 pm ET

michaelr

musiczqz 发表于 2016-5-18 21:35
, @* z# S  L! k好像说也可以通过邮件解释，这个如何写呢？
Thank you for your recent Godiva order. Please call us at y ...

那就问吧

2 p% X3 {* c4 _0 EHi CS,
: Y5 J) [8 T9 u0 L/ e: n$ J- mI placed order #44444556, but it's on hold now, please let me know how to release it, thanks.

musiczqz

michaelr 发表于 2016-5-18 22:20
* A' Q! g" w+ u( O) ^那就问吧
; m; E+ H* E/ S: Q- B3 N) \
Hi CS,

* S6 [0 N9 A3 n: q0 V谢谢，教授，电话我已经打了，谈了将近8分钟，客服说可以了，问了一下billing adress和卡后3位数，我的英语竟然可以和他对话，我的天呢，用的触宝免费国际长途，还不错。

michaelr

musiczqz 发表于 2016-5-19 20:43
谢谢，教授，电话我已经打了，谈了将近8分钟，客服说可以了，问了一下billing adress和卡后3位数，我的英 ...

' `: r: i) w2 y/ A不错不错。
还能免费国际长途。。。